Title:  Systems Analysts Grade D3

Organisational Unit:  Commissioner General
Reporting To:  Manager Solutions Architect
Closing Date:  20 SEPTEMBER 2026

The Malawi Revenue Authority (MRA), an organization entrusted with the assessment, collection, and accounting for tax revenues for the Malawi Government is inviting applications from versatile and suitably qualified candidates to fill the above vacant position(s) in the ICT Division.

OVERALL OBJECTIVE

To analyse, document, and translate business requirements into clear and comprehensive functional and technical specifications that guide the development, integration, and enhancement of ICT systems, while ensuring that implemented solutions meet approved business requirements, functional specifications, and quality standards.

MAIN RESPONSIBILITIES

  • Producing detailed functional specifications, use-case documents and process-flow diagrams for assigned modules.
  • Conducting requirement workshops with business analysts and translating outputs into technical artefacts.
  • Maintaining  and update the requirements traceability matrix for assigned modules.
  • Supporting sprint planning by providing technical requirement clarifications to development teams.
  • Assisting in integration mapping between modules and with external systems.
  • Participating in QA reviews to validate that implemented features match agreed specifications.

EDUCATION & EXPERIENCE

  • Minimum of Bachelor’s Degree in Computer Science, Systems Analysis or a related discipline.
  • Minimum three years' experience in systems or business analysis.
  • Experience producing functional specifications, use cases and process-flow diagrams.
  • Familiarity with Agile/SCRUM delivery and requirements traceability is an advantage.

ATTRIBUTES AND COMPETENCIES

  • Strong organizational and analytical skills
  • Ability to form working relationships with people at all levels
  • Excellent communication, presentation and Interpersonal skills
  • Attention to detail and ability to work independently and manage challenges
  • Meticulous attention to detail

Successful candidates before being appointed will undergo an extensive background check of their integrity. Only when the vetting exercise is favourable shall the Authority make the appointment.

Closing date for receiving applications is  20 September 2026